Welcome to Care Mountain

Leaders in providing In-Home Care. Founded in 2004 and serving clients in DFW everyday for 21+ years.

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Care Mountain

Our Mission

Dee & Gagan Bhalla, Owners

As a locally owned, family-run provider, we deliver compassionate, personalized home care so families feel supported, confident, and truly cared for, approaching each day with empathy, trust, and a commitment to making life better at home.

How can we CARE for you today?

Dee & Gagan Bhalla, Owners

Dee & Gagan Bhalla, Owners

“At Care Mountain, our name was chosen with purpose, because caring is at the heart of everything we do.”

Care Mountain

What sets Care Mountain apart isn’t just what we do — it’s how consistently, and how well, we’ve done it for over 21 years:

  • ZERO State Complaint History & Zero Deficiency State Re-Licensure Survey – With over 500 home care agencies in DFW, very few, if any, can claim the ability to this level of quality everyday for 21 years.
  • Lowest Turnover – Our caregiver turnover is 4% vs industry average of 84%.
  • Always A+ rated with Better Business Bureau for more than a decade.
  • Personalized Attention – Local, independent, family-run & exclusively serving DFW since 2004. Not a franchise.
  • Customized services to your needs & budget at home, senior housing, assisted living, hospital or nursing home.
  • Competitive Rates – You will not find an established, highly reputable and high-quality home agency such as ours that can help you access better rates.
  • Texas Licensed & Recognized (THHSC#9998), Bonded & Insured.
  • No Conflicts of Interest – No exclusive business partnerships and we don’t promote ancillary things like medical equipment or RN services.
  • Highly Referred by doctors, social workers, senior living centers & current clients – many doctors and former healthcare executives are our clients.
  • Experienced Caregivers: Caregivers pass an extensive NATIONAL (not just state) background check. Caregivers typically have 10-25 years of experience.
  • Client References Available – they would love to share their experience!
  • Long Term Care Insurance Accepted – Preferred provider for long-term care insurance companies including, but not limited to, Genworth, John Hancock, MetLife, Mutual of Omaha, Mass Mutual, Bankers Life, Metropolitan Life, New York Life and Northwestern Mutual.
Care Mountain
Respect

Respect

Every person is a unique individual inherently deserving of our respect. Our care is based on a foundation of respect both for our patients and their families and for ourselves as individuals. No matter how you live or what you believe, you need and deserve the respect of every employee of ours while you are under our care.

Integrity

Integrity

Each of our actions will be driven by our core principles, no matter the circumstances. Our care is based on a foundation of truth and honor. We believe in doing the right thing all the time; acting in the best interests of our patients ethically and morally.

Commitment

Commitment

We believe it is our privilege and honor to provide senior services and an obligation that we take very seriously. We are deeply committed to doing all we can exhausting all options to get you on the path of recovery while you are a patient with us.

Trust

Trust

Character is of such high value to us that our word and our actions will always be true. We know that trust must be earned, so we strive every day to act in ways deserving of yours. It is our promise that we will care for your loved ones as if they were our own.

Meet The Leadership Behind Your Care

Behind every care plan at Care Mountain is a team of experienced leaders who believe empathy and expertise go hand in hand. They set the standard for how we listen to families, train our caregivers, and build the kind of trust that turns a stranger into a familiar, steady presence in your loved one’s home.

Gagan Bhalla

Gagan Bhalla

Chief Executive Officer & Co-Owner

For over 13 years, Dottie Colon has been a familiar, trusted face for Care Mountain families across the Dallas-Fort Worth metroplex. Since joining the team in July 2013, she has built her reputation on consistency — the kind that comes from truly knowing her clients and their routines. Families who work with Dottie know exactly what to expect: dependable, attentive care from someone who's been doing this, and doing it well, for over a decade. 

Deepti Talra Bhalla

Deepti Talra Bhalla

Executive Director & Co-Owner

For Deepti Talra Bhalla, leadership at Care Mountain starts with listening. She works closely with families to understand their loved one's unique needs and personality, then personally helps match them with a caregiver who truly fits — a hands-on approach families consistently point to when describing why they trust Care Mountain. 

The Caregiving Team You Can Rely On

Every caregiver on our team is carefully selected, extensively trained, and personally matched to your loved one’s needs and personality. 

Meet the caregivers who bring steady, compassionate support to families across the Dallas-Fort Worth metroplex, day after day.

Home Health Care & Home Care Mountain

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Alzheimer’s Care

Specialized memory care focused on safety and dignity. We manage wandering risks, behavioral changes, and daily routines to reduce anxiety. Private pay only; Medicare and Medicaid are not accepted.

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Live-in Care

Continuous support for seniors needing round-the-clock safety. Our live-in and 24-hour teams assist with fall prevention, hygiene, and medication reminders. This is a private pay service; we do not accept Medicare or Medicaid.

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Dementia Care

Compassionate support for all stages of dementia, providing cognitive engagement, stable routines, and respite for families. Private pay service only; we do not accept Medicare or Medicaid.

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Heart Failure Care

Cardiac-focused home care managing fluid intake, weight monitoring, and energy conservation to prevent hospital readmissions. Private pay service; Medicare and Medicaid not accepted.

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Parkinson’s Care

Expert support for mobility, tremors, and fall prevention. Caregivers are trained in medication timing and safe transfers. Private pay only; we do not accept Medicare or Medicaid.

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COPD Care

Respiratory support including oxygen management and nebulizer assistance to help patients manage symptoms at home. Private pay only; we do not accept Medicare or Medicaid.

Post Stroke Care

Rehabilitation-focused care to support recovery, including mobility assistance and speech therapy exercises to help regain function. Private pay care only; we do not accept Medicare or Medicaid.

Physical, Occupational, Speech Therapy

In-home rehabilitation by licensed therapists to improve mobility and balance after falls, strokes, or surgeries. Private pay therapy only; we do not accept Medicare or Medicaid.

Cancer Care

Cancer Care

Palliative support including symptom management, hygiene, and emotional care for patients undergoing treatment. Private pay service only; we do not accept Medicare or Medicaid.

Long-Term Care Insurance

We accept Long-Term Care (LTC) insurance and assist families with policy verification and claims processing. Please note: We do not accept Medicare or Medicaid.

Skilled Nursing

Medical care by licensed nurses (LVN/LPN/RN) including wound care, vitals monitoring, and physician coordination for chronic conditions. Private pay nursing only; we do not accept Medicare or Medicaid.

In Home Care

Comprehensive support ranging from hourly companionship to 24/7 skilled nursing. We specialize in complex conditions, ensuring safety and independence with zero-complaint care. Private pay only; we do not accept Medicare or Medicaid.