Some Written Correspondence Received From Clients & Others
7/25/17 “Rick, we visited our dear friends in Arlington and met one of your day time caregivers.
Since their home is on an incline, and my husband is on a walker, I knew it would be impossible for me to get him into their home. Your Caregiver immediately said “May I help you?” And was such a huge help. She knew exactly how to handle his gait belt and help with the walker.
I am very grateful for her concern. This speaks highly of the quality of service your staff have. Would you be kind enough to pass on my ‘thanks’ to that young Caregiver. She was extremely neat in appearance and such a caring personality.
Thank you. Who knows, I may be contacting your Company for help. We live in Colleyville.” Ann K in Colleyville, TX
3/22/16 “Rick, we so appreciate everything your company has done to take care of Mom. It helped to make this last year easier!” Susan C. in Double Oak, Texas.
2/19/16 “Rick, your whole staff had been the much needed support our family needed with our dad’s care. We are especially grateful for our caregiver Pat who has to be one of the most kindest and caring person I have ever known! I am so glad we made the switch over to your company! Thank you again for all that you do.” Paula K. in Plano, Texas
11/3/15 “Hi Rick, We want to thank you for allowing Marty to be a caretaker for our father. Words cannot express the gratitude we have for Marty. She went beyond the duty of a caretaker. She showed love and compassion for not only our father during his final days, but also for our family. Thank you Marty for being one of a kind. You are awesome! We also want to thank Deanna. She was a true blessing and we would like to recognize all her work. Thank you!! May God bless all of you!” Kathleen C. in McKinney, Texas
8/31/15 “Hello Rick, I want to inform you that we will not be needing a care giver for my father beginning 9/02/15/ Sylverlyn has been a caring and reliable care giver. She came at a time when my father really needed someone to be here. Now, he is doing extremely well for which we are grateful to Sylverlyn and Care Mountain. Thank you so much for the quality of care that is evidenced in the people you have sent to us. May God continue to bless your efforts.” Shari C. in Duncanville, Texas
8/18/15 “Dear Rick and Deanna, Mark and I wanted to let you know how happy we are with Ysabel. She is very special and really has a special gift with her clients. She goes out of her way to be considerate of others feelings and is very aware and respectful of personal boundaries, but some how gets the job done and done well. I personally want to thank you for sending her to us!…” Denise H. & Mark W. in Dallas, Texas
8/17/15 “Rick, Palma and Justina are a great team and I appreciate all that they do for my parents and me. I was blown away by Justina’s caring spirit last night…even though it was her day off she called me within minutes of dad’s passing with her condolences and came to the house to comfort me and mom and say her goodbyes to dad. She’s one special lady!” Sherry B. in Duncanville, Texas
7/10/15 “Rick, Just a quick note to acknowledge that we(Marie & I) consider ourselves very fortunate to have Elvia as Marie’s Care Giver. Elvia has become Marie’s very best friend. As a Care Giver, Elvia displays professionalism, skill, experience, and compassion. Coupled with a consistent happy attitude, high energy and excellent communicative skills, she brings a real breath of fresh air to Marie daily. I always feel completely comfortable leaving Marie in her capable hands. Thanks!” Tom G. in Coppell, Texas
5/28/15 “Rick, I cannot put into words how blessed our family was to have found your agency for the final journey of my dad’s life…” Stephanie S. in Dallas, Texas
2/20/15 “Hello Rick, I wanted to thank you for all that you guys did for us and Pat was an absolute God send. She is an amazing person and we could not have done it without her! Thanks!” Amy K. in Denton, Texas
12/22/14 “Mr. Rick, these past seven years have been very blessed because of the excellent care provided by Care Mountain staff for my father and brother…You are wlecome to share my name/contact information with any prospective clients who might need a positive recommendation about your company’s capabilities and superb level of care service.” Bill W. in Grand Prairie, Texas
10/9/14 “…No matter how many times, my Mother asks Rosa the same question; Rosa answers with love and respect. I leave for work each day, knowing my Mother is in the best of care and that Rosa can handle any challenge that may arise due to my Mother’s condition….” Colleen H. in Dallas, Texas.
8/7/14 “Dorothy is to be commended for the excellent care she provides my husband. She is professional, compassionate, and a wonderful problem solver. Thank you for the great ‘match’ for us!” Shirley D. in Dallas, Texas
7/10/14 “Tamara has been a Godsend! I honestly could not have functioned these last several weeks, let alone do my job, if I hadn’t known Ralph was in very caring and capable hands…She has a gift and the heart for what she does and it shows. She made a tremendous difference in Ralph’s life as well as mine. I totally trusted her… I cannot give Tamara enough praise and I thank God He put her into our lives.” Nancy H. in Arlington, Texas.
5/2/14 “You guys are the best. I know Every case you deal with is difficult, but I suspect ours is a little more so than average. You truly honered my father and mom by spending time with him yesterday. It made dad feel much more in control and preserved his dignity (critically important to me). I could not ask for more from your servcie and have great admiration for the Care Mountain team members I have talked to…”. Don J. in Grapevine, Texas.
4/8/14 “Rick, good afternoon….Dad has regained his independence, so today is Irene’s last day, she has been wonderful and I am happy to recommend your firm!!!” Duane H. in Dallas, Texas. Director’s Note: we have one of the best home health care reputations for helping clients maintain/regain their independence.
2/14/14: “Rick, Thank you for your professional service, but above all Thanks to Elba for her compassionate and caring way. Please know that I will always be grateful to God for putting Elba in our path. Do not hesitate to use our name for any future recomendation. God Bless you and Elba.” Jeantte T. in Frisco, Texas.
11/24/13: “Rick, you have been a wonderful addition to Mother’s care team. I just wish we would have found you sooner!” Dr. Susan G. in Dallas, Texas.
10/29/13″…Nicki has been a blessing from GOD since she arrived. I truly think of her as an angel as she works above and beyond to make sure my Mom is cared for, safe and happy….” Jane S. in Frisco, Texas for Nicki who won the 2013 Alzheimer’s Association Care Giver of the Year Award.
10/28/13 “…Victoria has been extremely instrumental in promoting a good and comfortable quality of life for my husband…We feel blessed that she is in the pathway of our journey.” Francille T. in Arlington, Texas.
8/12/13 ” Rick, … didn’t want to e-mail without words of praise for your health care aides and your company…there were so many instances where they did things that went beyond just being a ‘worker’ in our home. They showed real caring and took a personal interest in us! I have talked about your company with others and recommended you. I don’t do these things lightly.” Peggy M. in Dallas, Texas
7/17/13 “Rick, your help & Miss Rosa’s made it possible for us to get to this great point with our Dad. Thank you! I have referred you to two other families in similar situations. Your support & services were invaluable to us!” Mary L. in Hurst, Texas
5/25/13 “Dear Rick,…I have been extremely concerned about my mother’s wellbeing since she left Australia last November. It has been hard to ‘let go’. I now have absolutely no concerns at all, knowing that she has Denise (caregiver)… I just wanted to let you know how happy we are with Care Mountain’s service. I am not a person who uses the word ‘unique’ lightly, but I think your sensitivity to client needs, and your intuition about matching is well described by that over-worked adjective…Thank you so very much.” Pamela L. about Mom in McKinney, Texas
3/12/13 ” Thank you, thank you, thank you Rick for getting us the help at the roughest time! Dawn (caregiver) is truly a special lady. She has kept us aware of everything, and engaged my mother….We are most grateful!”. Terri D. in Arlington, Texas.
2/3/13 “I want to say from all the family, we appreciate your both caring and professional service to Mom. You made a major contribution to Mom’s quality of life and health this last year. In addition you eased a tremendous burden on the family. You helped us when we simply couldn’t do any more for her. Thank you so much!” Jim F. in Mckinney, Texas regarding their family care giver in Plano, Texas.
11/12/12 “Rick, Thank you!…My Dad was comforted the week before last to know that you were helping me, and he was smiling and laughing with Elvia (caregiver) on Thursday afternoon when she was there, which was the last time he was conscious. It was a great delight to him to hear her talk about their outings I could tell – he was laughing with her and us that day. Will be a good memory for me. I have told others this week-he chose his home health care company well!”, Angela E. in Dallas, Texas
8/16/12 “Dear Rick, the Moreno sisters are fabulous. Their technical skills are outstanding! They are sweet and warm and kind to Mother and she adores them. Rakel came up with a massage for my legs in water that had made me pain free for the first time in months!” Ruby S. in Grand Prairie, Texas
8/8/12 ” Rick, …Dona has been wonderful for Mom! She is very professional, conscientious, and caring. We think she has been instrumental in slowing Mom’s physical decline and helping stabilize her…” Joe F. in Richardson, Texas
7/23/12 “Your vision and dedication in establishing such a unique organization, like Care Mountain, is a blessing to everyone it touches. Rick, you did an excellent job in selecting both Malakia and Justina to help our family during a stressful and challenging time. They were both professionals and compassionate in their duties and assistance. We will always be grateful to you all. Bless you!” Cecil J. in Garland, Texas & Mary Martha J. in Dallas, Texas
4/28/12 “Hey Rick – Things are going exceptionally well. Corina is a jewel! Thank you so much for all your help.” Oudia S. in Grand Prairie, Texas
2/14/12 “Thanks so much! Everything has been going so great. Elvia (caregiver) is a miracle worker!!!!” Russell & Sonya T. in Southlake for Mom in Arlington, Texas
1/2/12 “Hi Rick,…Ana has been great and has dealt with a lot of difficult days with Mother….Thank you so much for all your help over the last 2.5 years. I will be recommending you and your organization to all who ask.”
Linda S. in McKinney for Mom in Dallas, Texas
12/6/11 ” Rick, your staff is doing a wonderful job. Both Maria and Regina have made my mom feel safe and comfortable. They are respecting her privacy all the while providing for her needs which is such a challenge with her. I cannot thank you or them enough for all the insightful care and effort I see on her behalf. Thank you again for helping me help her. Maria and Regina will have a special place in Heaven…..”
Jerry B.; Farmers Branch, Texas
8/26/11 “Rick…Thanks for all you have done during this trying period…knowing you were there to take care of this aspect of her care has definitely made life much easier for Dr. (confidential) !
Dallas MD’s Mom; Dallas, Texas
8/10/11 ” Rick, Tom is improving. And he wouldn’t be doing this well if it weren’t for Victoria (caregiver) — she is awesome! Thanks!”
Peggy S.; Grapevine, Texas
6/27/11 “Rick,…Florence (caregiver) has been great for Dad, everyone in my family has seen and witnessed a drastic improvement with his demeanor, attitude and people skills. Which I really appreciate. Care Mountain has been a life saver for me.”
Debora E.; Coppell, Texas
5/8/11 “Rick, thank you so much … I just can’t tell you enough that I don’t know what we would do without you and Barbara (caregiver). She is an amazing lady and we are lucky to have her!”
Nickhole B.; Dallas, Texas
3/28/11 “Rick, Thanks for always keeping me up to date — I really feel so blessed to have found a group so willing and so capable of helping me coordinate my mom’s care. She is so very happy at this point and I give you and your staff all the credit.”
Nancy R.; Farmers Branch, Texas
1/28/11″Rick, I’m not sure even how to begin to say Thanks!…My mom and Paul just raved and raved and went on and on and on about how wonderful Elvia was and how she really does an above excellent job. They felt she was an angel in disguise. I can’t begin to Thank You enough…”
Tom P.; Crowley, Texas
11/26/10 “Rick, … The effort Brenda has made to make his daily living more safe, secure and pleasurable has been nothing less than herculean. …She (Brenda) did not have to stop by and check on him, but went above and beyond. Care Mountain has become a God send for both he and my wife.”
John W.; Duncanville, Texas
9/17/10 “Rick, I want to let you know how much I admire & appreciate the job Kathy is doing with my mother….thank you for bringing Kathy into our life – I can rest each night better because I know she is there to keep mom safe and healthy!”
Nancy S.; Arlington, Texas
9/14/10 “We want to say thank you for taking care of mom all this time…We can not say enough for the kindness and tenderness you showed her. It also brought us such peace of mind to know that you were there. We could not ask for more. Thank you again for all you do!”
Anne M. & Dick S.; Arlington, Texas
7/9/10 ” I am very grateful for the excellent job by the young ladies you sent to take care of Eleanor. I could not have done it without their help. their support and their comfort.”
Alfred S.; Irving, Texas
5/12/10 “Thank You so much! Kathy is wonderful!”
Margaret D; Dallas, Texas (regarding her caregiver)
5/6/10 “Rick, …I am always appreciative for all you have done for my family. We would not be able to function without the help you provided over the past two years. Thank you always!”
Jeff A; Dallas, Texas
1/29/10 “Rick… I can’t thank you enough for assisting me in giving my father the care he deserves.”
JS; Irving, Texas
12/17/09 “Thank you for always being there for me and mother. We all appreciate so much all that you and Ana have done…”
Karen W.; Carrollton, Texas
10/3/09 “…I really have to commend Elba! She is very good with Mom, encouraging her and keeping her from giving up at times. I actually, for the first time, saw mom take real steps on the walker today. Thanks again” ,
Susan E; Bedford, Texas
9/1/09 “Rick, …Things are going very nicely and Ana has helped mother transition beautifully….We couldn’t be more satisfied !”
Linda S.; Dallas, Texas
8/6/09 “Dear Rick, you don’t know how much we appreciate you and Regina helping us to take care of mother. She loves Regina and looks forward to each day she comes. What a blessing she is! Thank you for everything.”
Susan R. Dan H. and Missy F.; Dallas, Texas
7/5/09 “Rick, Claudia & Valerie, Thanks for the wonderful care our mother had. Her objective was to spend her final years at her home & not at a hospital or other care facility. With your professional care we were able to achieve that for her. Thank you for everything!”
Chris B. & family; Dallas, Texas
5/27/09 “Rick, Your’re doing the work of angels. You were a true blessng to our family. May God bless you for touching our lives with your kindness.”
Debbie B., Betty R., Linda T. in the Dallas, Texas area regarding their parent’s care.
3/17/09 “Rick – thanks for everything! You have all been a blessing.”
Kathy S.; Houston, Texas (parents in Farmers Branch, Texas)
1/30/09 “Thank you so very much! …You and your staff are a God-Send. You have taken a huge burden of worry from us during this stressful time.
Grace and Peace,” Ruth T.; Bedford, Texas
12/16/08 ….”Rick, I personally appreciate the compassion that you have shown to mom. I’ve felt totally reasurred entrusting part of my mother’s care to you. Thank you again for everything you’ve done!”;
Susan B.; Grapevine, Texas
12/1/08 Rick…”I meet a lot of care givers in my profession. But I must admit your company is the Best. You have kept every promise. And, the caregivers you selected for Mom & Dad are beyond compare!! I should know. I am a licensed Nursing Home Administrator with 35 years experience! Again, thank you for your dedication and caring!”;
Betty R.; Hurst, Texas
10/27/08 “Rick, thank you for the nice Birthday card you sent mom, and for taking all that time to visit with dad last week to help him cope with mom’s Alzheimer’s ….. and we couldn’t have asked for a better caregiver than Amy….You’re a great home health care agency and all really make a big difference!”;
Ann B.; North Richland Hills, Texas
7/14/08 “Rick, Evelyn went above and beyond what we ever expected. We were all very pleased with her help and yours. God Bless,”
Rochelle T.; Plano, Texas
5/15/08 “Rick, I can’t tell you how much I appreciate your patience and understanding in helping us through this challenging time. We are all especially grateful that you were able to get such great help to us the next morning.”
Lillian A; Dallas, Texas
2/29/08 “Rick, Thank you so much for all your help with my grandparents! Your knowledge and experience was very helpful in helping them save a lot of money (and headaches for me) and we all really appreciated that….”
Ron C.; Colleyville, Texas
12/18/07 ” Rick, Thanks for sending us such excellent caregivers.”
Don & Jane G.; Arlington, Texas
12/9/07 “Rick, Your thoughtfulness meant so much!
Tom & Tommie S; Grand Prairie, Texas
11/14/07 “Dear Rick, Thank you for always helping me out and the good care you provided for Ron…”
Barbara S; Richardson, Texas
11/8/07 “Rick, …I appreciated you listening to our concerns and not giving us some slick high pressured sales presentation. The caregiver you suggested for mom is great which showed you truly understood our needs and expectations. Please don’t take the comment about you website the wrong way. While your website isn’t very fancy, you and your employees have turned out to be the most professional I have had the pleasure to work with. Thanks for being there for us!
Sue B.; Allen, Texas
11/2/07 “Hi Rick, just wanted you to know how pleased we are with your service. Mom really enjoys Claudia and she seems to have made a big difference. Thanks for everything!”
Linda C; Dallas, Texas
8/2/07 ” Dear Mr. Putchio: Thank you for all the concern and attention you have shown. I do not believe I could have continued without your help…”
Alfred S.; Irving, Texas
7/8/07 “Rick, I know things were really tough for me when I called you, but I wanted to let you know how much I appreciate all the time and patience you have been dedicating to helping me care for Jerry. Your company has made a big difference and I would highly recommend you to anyone needing a home health care agency with a very professional and caring staff. I still can’t believe how Vivian helped to get Jerry eating good again. You definitely belong in this line of work! Your and Vivian’s help means so much to us…Thanks!…”
Rhonda M.; Fort Worth, Texas
5/3/07 ” Rick, you were right, Care Mountain has really made the difference in the care of my parents! After bad experiences with those two other agencies I’m sure glad I took your advice and did not lower my standards. Lorena has been working out fine and mom and dad look forward to her coming. I am so glad Jackie gave me your name and number. Thanks again for everything.”
Virginia G; Dallas, Texas
3/18/07 “Rick, Melanie has been such a great help with my wife, and I can’t tell you home much I appreciate her help coping with Parkinsons. Thank you for all your help and support”.
Tim S; Coppell, Texas
2/12/07 “Rick, I have a renewed appreciation for professional caregivers. Care Mountain has been the biggest help with mom and our whole family really appreciates all that you folks have done for us. Thank you so much!”…
Mary S; Fort Worth, Texas